Policies

IMPORTANT:

This shop is managed by one person. Please be patient with inquiries!

Make sure to read the descriptions of items carefully as they may be a preorder item.

 

Estimated Transit & Delivery Times

DUE TO COVID-19, POSTAL TRANSIT DELAYS ARE TO BE EXPECTED WORLDWIDE.

All orders ship via USPS.

Domestic orders (within the United States) typically take between 2 to 10 days to be delivered. 

International orders (outside of the United States) typically take between 5 to 12 weeks to be delivered.  

 

Returns & Exchanges

All sales are final. Returns are not accepted.
In the event you receive a damaged item, please send an email with photo evidence and we will work towards a solution!

 

Lost Orders - Stuck in Transit

If order tracking has not updated in a long time, and is stuck "In Transit"...

U.S. customers - please wait at least 4 weeks from the time of the last tracking update before contact. Packages often get stuck, but eventually work their way back into the delivery cycle. If it has been 4 weeks without delivery, send an email so we can open a lost mail case!

International (non-U.S.) customers - it is very common for tracking to rarely update, or even update at all, once your package reaches the International Sorting Facility in Chiacgo, IL.
Please do not be alarmed if your order's tracking status does not update for many weeks at a time. INTERNATIONAL ORDERS ARE NOT CONSIDERED LOST UNTIL AFTER 90 DAYS.

 

 

International Customs

This shop is not responsible for any customs, fees, VAT, taxes, or import duties associated with outgoing orders. The recipient of the package is responsible for paying any charges incurred upon arrival. Please contact your local customs office for more information.